CONSUMER - RELATED PUBLICATIONS
HOMEOWNER ASSOCIATION FORECLOSURE: DOES THE PUNISHMENT FIT THE OFFENSE? -
Recent news reports have highlighted the powers of homeowner associations to
foreclose on individual homeowners for unpaid assessments. While homeowner
associations must have the ability to collect assessments owed them, they do
have a variety of collection tools at their disposal, ranging from small claims
court to judicial foreclosure to non judicial foreclosure. Given that the loss
of one's home and equity is a very high price to pay for missing payments to the
homeowners association, the question is raised: Is foreclosure an appropriate
tool for homeowners associations to use to collect debts? Or should the
association be treated like the majority of other creditors that do not have
immediate access to foreclosure? The purpose of this hearing was to hear from
persons who have lost their homes to foreclosure and engage stakeholders on
possible legislative reforms. (Stock #1252-S; $5.93 - includes tax and s/h)
(2/04)
CALIFORNIA'S UNFAIR COMPETITION LAW: WHY IS THIS ONE OF CALIFORNIA'S LANDMARK
CONSUMER PROTECTION LAWS, AND IS THE UCL BEING ABUSED? - The purpose of this
informational hearing held by the Senate & Assembly Judiciary Committees is to
explore whether the UCL has been abused by the filing of recent actions against
numerous small business. If the demands for restitution and attorneys' fees in
some of these cases is of doubtful validity, such facts may reflect inexperience
or competence problems on the part of the plaintiffs' attorneys. Or, they may
signal abuse. Although the State Bar has been asked to investigate the ethical
issues involved, legislation may be appropriate to eliminate any incentive to
use the UCL as an extortion tool. (Stock #1246-S; $7.27 - includes tax s/h)
(1/03)
INTEGRITY & ACCOUNTABILITY: EXPLORING SPECIAL DISTRICTS' GOVERNANCE - What
statutory reforms would improve special districts' ethical behavior, directors'
compensation practices, and auditing procedures? The Senate Local Government
Committee has published the results of its hearing held in Orangevale on
November 24, 2003 in this report. Senator Ortiz asked the Committee to hold
this hearing after articles about the Sacramento Suburban Water District
appeared in the Sacramento Bee. This new report summarizes what 22 speakers
told the legislators. The summary report also reprints the background policy
paper, plus all of the written materials that the speakers gave the legislators.
Special districts' officials and watchdog groups can use this summary report
when reviewing bills that the legislators may author in 2004. (Stock #1240-S;
$6.47 - includes tax s/h) (11/03)
BIOTECHNOLOGY, INTERNATIONAL TRADE POLICY, AND THE RISKS TO CALIFORNIA
LEGISLATIVE POWER - This hearing explores the growing relevance of biotechnology
as it relates to California's unique agricultural economy, the appropriate role
of the state of California in the monitoring and oversight of agricultural
biotechnology, and an examination of related international trade rules. (Stock
#1227-S; $8.08 - includes tax s/h) (6/03)
REVIEW OF ISO TESTIMONY GIVEN TO SELECT COMMITTEE TO INVESTIGATE PRICE
MANIPULATION OF THE WHOLESALE ENERGY MARKET (DRIVON PRATT PASCHAL FLORIO KAHN) -
A hearing held by the Senate Committee on Energy, Utilities and Communications.
It is the continued investigation of price manipulation of the energy market
with questions to ISO employees who previously testified in past hearings.
(Stock #1223-S; $4.04 - includes tax s/h) (9/03)
ISO REVIEW OF VARIOUS INVESTIGATIONS (ENERGY) (2/5/03 SACRAMENTO CA) - BIBB
ROBINSON DETMERS ALAYWAN ROSTKER MCINTOSH LAZIC LEE JORDAN BRAUN GERBER - A
follow up on the hearing on 1/21/03. Issues include to finish up on C66
protocol discussion, the fictitious load, touch upon Perot Systems, and the MD02
update. (Stock #1207-S; $9.16 - includes tax s/h) (2/03)
ISO REVIEW OF VARIOUS INVESTIGATIONS (1/21/03, SACRAMENTO, CA) - ROBINSON
HILDEBRANDT POWERS BIBB DETMERS - Testimony from Eric Hildebrandt regarding a
recent report that's been discussed between the Committee and Cal-ISO. The C66
issue of protocol/capacity benefit margin, death star projects, & phantom
congestion. Discussion regarding the fictitious load incidents. Issues
relating to Perot Systems and Taipower. Also an update on the MD02. (Stock
#1204-S; $5.39 - includes tax s/h) (1/03)
NATURAL GAS INVESTIGATION UPDATE (11/18/02 SACRAMENTO, CA) ROMERO CARPENTER
O'LOUGHLIN HORNER JULIAN MARKEY KIRTLAND - This hearing includes three panels of
discussion. Manipulation of natural gas supply and price, and examination of
refund case pending at FERC by the Brattle Group, Cambridge, Massachusetts. The
Public Utilities Commission regarding gas price indexing in more detail and its
importance. Testimony from Michele Markey on how gas price indexes were created
and manipulated. (Stock #1197-S; $8.89 - includes tax s/h) (11/02)
UPDATE OF VARIOUS INVESTIGATIONS INTO CALIFORNIA'S ELECTRICITY CRISIS (9/17/02,
SACRAMENTO, CA) LYNCH COHEN CHASET ZIERING MCCULLOUGH - Continuous
investigations by the Senate Select Committee to Investigate Price Manipulation
of the Wholesale Energy Market. Testimony taken from two individuals.
President of the California Public Utilities Commission, Loretta Lynch, and
Robert McCullough. Both testimonies are related to times there were blackouts
and service interruptions in California during our energy crisis, and whether in
fact the blackouts and service interruptions were if fact necessary or warranted
given the circumstances upon a review of much of the evidence. (Stock #1178-S;
$3.77 - includes tax s/h) (9/02)
PRIVATE INFORMATION CONTAINED IN PUBLIC RECORDS: ISSUES RAISED BY SAN DIEGO
DEFENDER'S POLICY OF DATA COLLECTION ON LAW ENFORCEMENT PERSONNEL -
Informational hearing held by Senator Steve Peace and the Senate Committee on
Privacy. (Stock #1171-S; $4.31 - includes tax s/h) (4/02)
REVIEW PEROT SYSTEMS' ROLE IN CALIFORNIA'S ENERGY CRISIS - TESTIMONY OF ROSS
PEROT, DR. PAUL GRIBIK, DR. DARIUSH SHIRMOHAMMADI, TERRY WINTER (ISO), WILLIAM
HELLER & LEWIS HASHIMOTO (EMS), AND ERIC WOYCHIK (STRATEGY INTERGRATION) - The
continued investigation by the Senate Select Committee to Investigate Price
Manipulation on the Wholesale Energy Market. They are trying to gain a full
understanding of what occurred in the California energy crisis so that they can
make recommendations to the full Legislature about how they may be able to
prevent it from occurring in the future. (Stock #1166-S; $10.78 - includes tax
s/h) (7/02)
REVIEW OF LADWP'S COMPLIANCE (SACRAMENTO, CA) WIGGS SHINER KUROWSKI DAMINE OF
LOS ANGELES DEPT OF WATER & POWER - Continued investigations by the Senate
Select Committee to Investigate Price Manipulation of the Wholesale Energy
Market. (Stock #1165-S; $3.77 - includes tax s/h) (7/02)
REVIEW OF ENRON COMPLIANCE - This hearing held by the Senate Select Committee to
Investigate Price Manipulation of the Wholesale Energy Market was scheduled as a
result of a series of productions, by Enron in which, upon a brief review, some
questions were raised as to potential altering, changing, of electronic data
within Enron's files. Some of those who testify are Larry Drivon, special
counsel to the committee and Gary Furges, outside legal counsel for Enron.
(Stock #1159-S; $3.23 - includes tax s/h) (7/02)
REVIEW THE MANIPULATION OF ELECTRONIC DATA BY ENRON, REVIEW OF COMPLIANCE WITH
SUBPOENA BY SOUTHERN CALIFORNIA EDISON, EXAMINATION OF RESPONSES TO
INTERROGATORIES BY WILLIAMS & LADWP, AND RESPONSES FROM NCPA & CITY OF REDDING
TO PREVIOUS COMMITTEE TESTIMONY - Continuing hearings by the Senate Select
Committee to Investigate Price Manipulation of the Wholesale Energy Market.
(Stock #1158-S; $6.47 - includes tax s/h) (6/02)
REVIEW OF COMPLIANCE WITH SUBPOENAS BY SMUD, LA DEPT OF WATER & POWER, CITY OF
BURBANK, CITY OF GLENDALE (SACRAMENTO, CA 3/4/02) TRACY ORCHARD NOYES SNYDER
THARP FLETCHER STEVENSON DOLAN LINS - All four of these munis sold power to the
state at levels comparable to or above power sold by the private generators.
Both SMUD and LADWP are the largest municipals in the state, and their
operations are therefore more complex and sophisticated than the others.
Burbank and Glendale each made arrangements with private entities to handle some
of their energy sales at the wholesale levels, thereby creating some
complications in terms of document production. This hearing will help determine
the degree of compliance or lack thereof. (Stock #1135-S; $4.48 - includes tax
s/h) (3/02)
REVIEW OF ENRON'S COMPLIANCE WITH SUBPOENAS - ENERGY (SACRAMENTO, CA 2/12/02) -
DUNN BOWEN KUEHL MORROW SHER PEACE DRIVON PRATT MORALES PASCHAL MONTGOMERY -
This hearing discusses three specific issues concerning Enron. The first is the
potential inadequacy of Enron's actual production of documents to their
depository in Sacramento. Second, Enron's failure to produce any witness at
last week's deposition regarding the issue of the destruction of documents. And
third, to review the potential destruction of documents and its relationship to
the subpoena that was served on Enron last June. (Stock #1026-S; $3.77 -
includes tax s/h) (2/02)
REVIEW OF COMPLIANCE WITH SUBPOENAS AND CURRENT OPERATION OF ISO MARKETS
(SACRAMENTO, CA 11/13/01) STARBIRD BITTMAN HAYES KEBLER STEVENS HOULIHAN
FORMANEK GARRIS ROBINSON YOUNG DETMERS WINTER RUBY ABERNATHY CHIPPONERI PARK
VANDERHOVEN - Continuing investigations by the Senate Select Committee to
Investigate Price Manipulation of the Wholesale Energy Market. Looking at the
behavior of all market participants and those with some other stake in the
wholesale electricity market in California and try to come to a complete
understanding of how we got into the situation that we have found ourselves this
year and last. (Stock #1120-S; $5.93 - includes tax s/h) (11/01)
VOTE RE: TERMINATION OF CONTEMPT FINDINGS FOR RELIANT & ENRON (SACRAMENTO, CA
9/14/01) - Motion to terminate contempt process on Reliant and Enron. Voted on
by the members of the Senate Select Committee to Investigate Prices Manipulation
of the Wholesale Energy Market. (Stock #1110-S; $3.23 - includes s/h) (9/01)
REVIEW OF CONTEMPT FINDINGS AS TO RELIANT, CONTINUED COMPLIANCE WITH SUBPOENAS
BY AES DUKE DYNEGY NRG WILLIAMS & DOCUMENTATION SERVING ISO ORDER (SACRAMENTO,
CA 9/6/01) DETMERS BURNS COOK - The Senate Select Committee to Investigate Price
Manipulation of the Wholesale Energy Market covers 4 topics in this hearing.
Number one, review of the status re: Reliant. Second, the review of the
remainder of the market participants who are in the process of producing
documents in Sacramento depositories. Third, is the joint memorandum that was
signed by four market participants and submitted by Enron to the Court. Fourth,
ISO Representatives are present to help the committee to better understand what
documents they need to review what occurred on any given day with any generating
facility. (Stock #1109-S; $3.49 - includes tax s/h) (9/01)
REVIEWING COMPLIANCE WITH SUBPOENAS FOR DUKE, DYNEGY, RELIANT, AES, NRG, &
WILLIAMS (SACRAMENTO, CA 7/28/01) PEACE PRATT STEVENS - The sole purpose of this
hearing was to review compliance with legislative subpoenas as to the market
participants that received service of the June subpoena, with the exception of
Mirant. Their review of compliance will be continued in August or September.
(Stock #1102-S; $4.04 - includes tax s/h) (7/01)
REPORT TO THE FULL SENATE REGARDING CONTEMPT FINDINGS FOR ENRON & MIRANT
(SACRAMENTO, CA 7/11/01) PEACE PRATT ZIRKLE KIRBY FERGUS - Continuing
investigations by the Senate Select Committee to Investigate Prices Manipulation
of the Wholesale Energy Market. (Stock #1100-S; $4.58 - includes tax s/h)
(7/01)
HEARING WITH REGARDS TO SUBPOENA COMPLIANCE (SACRAMENTO, CA 6/28/01) DRIVON
KLEINMAN LARREA - Confidentiality of documents submitted to the Senate Select
Committee to Investigate price Manipulation of the Wholesale Energy Market are
discussed in this hearing. The companies who submitted documents (not included
in transcript) are Cal-ISO, Duke, Dynergy, Mirant, Reliant, Williams and Enron.
(Stock #1099-S; $4.58 - includes tax s/h) (6/01)
OPERATION & MAINTENANCE OF GENERATION FACILITIES (SACRAMENTO, CA 6/22/01) -
EDWARDS JOHNSON OLKJER - Continued investigations by the Senate Select Committee
to Investigate Price Manipulation of the Wholesale Energy Market. Three
witnesses testify in regards to DUKE, SDG&E, South Bay & other facilities.
(Stock #1094-S; $7.00 - includes tax s/h) (6/01)
OVERVIEW OF INVESTIGATIONS, STUDIES, AND REPORTS REGARDING THE ENERGY CRISIS
(SACRAMENTO, CA 6/14/01) – COY BAIRD - This is the fifth & final hearing on this
subject held on June 14, 2001 in Sacramento, CA by the Senate Select Committee
to Investigate Price Manipulation of the Wholesale Energy Market. The role of
the committee is to figure out how to stop high electricity prices and not how
to finance these price increases. (Stock #1093-S; $3.77 - includes tax s/h)
(5/01)
MOBILEHOME PARK UTILITY & BILLING PROBLEMS - The purpose of this hearing was to
provide a forum for testimony and comment from mobilehome owners, park
operators, governmental agencies, and others on mobilehome park utility &
billing problems. The Senate Select Committee on Mobile & Manufactured Homes
has had some complaints about mobilehome park utility issues for years but since
last summer has experienced a large increase in complaints, mostly from park
residents, about the failure of parks to pass through PUC-mandated refunds,
failure to post rates, overcharges, surcharges and accessibility to low-income
utility assistance programs, among other concerns. (Stock #1092-S; $5.93 -
includes tax s/h) (4/01)
OVERVIEW OF INVESTIGATIONS, STUDIES, AND REPORTS REGARDING THE ENERGY CRISIS –
This is the fourth hearing held on May 31, 2001 in Sacramento, CA by the Senate
Select Committee to Investigate Price Manipulation of the Wholesale Energy
Market. The role of the committee is to figure out how to stop high electricity
prices and not how to finance these price increases. (Stock #1091-S; $5.93 –
includes tax s/h) (5/01)
OVERVIEW OF INVESTIGATIONS, STUDIES, AND REPORTS REGARDING THE ENERGY CRISIS –
This is the third hearing held on May 18, 2001 in Irvine, CA by the Senate
Select Committee to Investigate Price Manipulation of the Wholesale Energy
Market. The role of the committee is to figure out how to stop high electricity
prices and not how to finance these price increases. (Stock #1090-S; $7.27 –
includes tax s/h) (5/01)
OVERVIEW OF INVESTIGATIONS, STUDIES, AND REPORTS REGARDING THE ENERGY CRISIS –
This is the second hearing held on April 26, 2001 in Sacramento, CA by the
Senate Select Committee to Investigate Price Manipulation of the Wholesale
Energy Market. The role of the committee is to figure out how to stop high
electricity prices and not how to finance these price increases. (Stock #1083-
S; $5.39 – includes tax s/h) (4/01)
OVERVIEW OF INVESTIGATIONS, STUDIES, AND REPORTS REGARDING THE ENERGY CRISIS –
This is the first hearing held on April 18, 2001 in Sacramento, CA by the Senate
Select Committee to Investigate Price Manipulation of the Wholesale Energy
Market. The role of the committee is to figure out how to stop high electricity
prices and not how to finance these price increases. (Stock #1082-S; $5.93 –
includes tax s/h) (4/01)
EFFECTS OF THE ENERGY CRISIS ON FINANCIAL INSTITUTIONS AND THEIR CUSTOMERS – The
potential short-term and long-term impacts of the energy crisis on our state’s
economic health are just the beginning to be more broadly discussed. The
purpose of this informational hearing is to determine: 1) What Edison and PG&E
owe our financial institutions; 2) What these two utilities owe California
businesses (and investors worldwide) – including alternative energy companies,
and large and small vendors that provide goods and services to the utilities; 3)
What could happen to our financial institutions and their customers if one or
both of the utility companies goes bankrupt; and 4) The impact of a “credit
crunch” on our state’s economy and its businesses and citizens. (Stock #1077-S;
$5.66 – includes tax s/h) (2/01)
HOW CAN THE STATE PROTECT SENIOR CITIZENS FROM DWINDLING PRESCRIPTION DRUG
BENEFITS? – Prescription medications cost too much. Seniors need help now as
HMO prescription benefits are being decreased. Other states have passed
legislation to help seniors. The types of legislation being used or considered
are discounted price (SB 393 in California), state bulk purchasing and state
subsidy. This hearing explores what needs to be done from the perspective of
patients, providers, HMOs, pharmaceutical companies and public agencies. (Stock
#1076-S; $5.12 – includes tax s/h) (11/00)
KEEP OUT!: THE FAILURE OF THE CALIFORNIA PUBLIC RECORDS ACT – This report is
the result of the experience of the Joint Legislative Staff Task Force on
Government Oversight in requesting and obtaining information from state
government agencies. The conclusion drawn from this experience is that the
CPRA, as currently written, is of little value to the public and will remain so
until it is revised to provide simple and effective recourse in cases of
noncompliance. (Stock #1068-S; $4.31 – includes tax, s/h) (7/98)
INPLICATIONS OF GENETICALLY MODIFIED ORGANISMS ON INTERNATIONAL TRADE – The
objective of this hearing is to provide information to committee members, the
Senate overall, and the general public on this timely issue that will likely be
subject to public policy review in the coming months and years. The purpose is
informational: to collect information so that more enlightened public policy
choices may be crafted by elected officials in the future. (Stock #1049-S;
$5.93 – includes tax s/h) (4/00)
NUTRITIONAL STANDARDS OF CALIFORNIA MILK: COST VS. PUBLIC HEALTH BENEFITS – The
purpose of this hearing was to determine the nutritional differences between
various types of milk made according to either federal standards and made
according to California standards. Also, are there any public health benefits
of the California standard and, whether it is worth the cost. (Stock # 1037-S;
$6.47 – includes tax s/h) (12/99)
DO CELL PHONES MICROWAVE THE BRAIN? THE CASE FOR CONSUMER PRECAUTION – Twenty
five thousand cell phones are being sold every day in America, a total of 80
million altogether. Yet independent, reliable health studies and consumer
protections lag far behind the market penetration. Senator Tom Hayden has
introduced SB 1699 to bring public scrutiny to the industry’s claims and promote
better consumer awareness. (Stock #1031-S; $3.50 – includes tax s/h) (4/00)
CALIFORNIA: DEMOCRACY, WORLD TRADE ORGANIZATION (WTO) AND THE NORTH AMERICAN
FREE TRADE AGREEMENT (NAFTA) – This informative report by Robert Stumberg of
Georgetown University Law School highlights a serious challenge to California
arising from the trade policies of the WTO and NAFTA. This publication is
designed for both legislators and civil society in hopes that the information
will stimulate public wider involvement in this historic debate over
California’s future. (Stock # 1030-S; $3.23 – includes tax s/h) (3/00)
CONSUMERS ON SHAKY GROUND: AN ASSESSMENT OF THE CALIFORNIA EARTHQUAKE AUTHORITY
– This report represents the results of an interim hearing by the Senate
Insurance Committee as well as subsequent research by committee staff. Many of
the recommendations for change to the California Earthquake Authority set forth
in the report will require legislation. The CEA is the product of a threatened
boycott of California homeowners by insurance companies, in the aftermath of the
Northridge earthquake. Its intent is to provide homeowners with financial
protection against losses due to an earthquake. This report details how the CEA
is in jeopardy of failing in its mission, and what should be done to improve the
CEA policy as a product. (Stock #1027-S; $5.66 – includes tax s/h) (3/00)
U.S. SENATE BILL 900: NEW FEDERAL BANKING SECURITIES AND INSURANCE
RESTRUCTURING ACT (GRAMM-LEACH-BLILEY) – Because this new law has direct impact
upon consumers, financial institutions, and the security industry, the Senate
Finance, Investment & International Trade Committee feels it would be useful to
hear about the act and its impact upon citizens of the state. (Stock #1025-S;
$4.58 – includes tax s/h) (1/00)
LABELING GENETICALLY ENGINEERED FOODS: THE PUBLIC RIGHT TO KNOW – The purpose
of this document is to inform and liven the public and legislative debate about
proposals to place labels on genetically altered food. The Senate Committee on
Natural Resources and Wildlife has produced this background information in hopes
it will shed light on an issue where consumers have been kept in the dark too
long. (Stock #1022-S; $3.23 – includes tax s/h) (2/00)
A REVIEW OF THE TIED-HOUSE LAWS THAT IMPINGE ON THE STATE’S WINE INDUSTRY AND
THE STATUS OF DIRECT SHIPMENT REGULATIONS NATIONWIDE – One September 22, 1999
the Senate Committee on Governmental Organization and the Senate Select
Committee on California’s Wine Industry held a joint hearing. They discuss the
present California regulations and hear how those laws affect the wine
industry’s ability to compete in the global marketplace of the 21st Century.
(Stock #1020-S; $5.39 – includes tax, s/h) (9/99)
ELECTRONIC BANKING AND TRADING OF SECURITIES – The primary purpose of this
hearing is to provide information on the latest electronic services being
offered to consumers by the financial institutions industry and the securities
industry. These services include Automated Teller Machines, point of purchase
transactions, electronic bill payments, and electronic trading of securities.
The Senate Finance, Investment and International Trade Committee will be
particularly interested in what these industries and their respective regulators
are doing to assure customer security and privacy when using these new
electronic services. (Stock #999-S; $3.50 – includes tax s/h) (3/99)
UPDATE ON BANKS SELLING CUSTOMERS’ PERSONAL INFORMATION TO TELEMARKETING FIRMS –
On Wednesday, July 14, 1999, the Senate Finance, Investment and International
Trade Committee conducted an informational hearing on banks selling customers’
personal information to telemarketing firms. The report summarizes those
proceedings. (Stock #995-S; $4.31 – includes tax s/h) (7/99)
SURVEY RESULTS: QUESTIONNAIRE ON THE PREPAREDNESS OF CALIFORNIA INDUSTRY FOR
THE YEAR 2000 BUG -- A report prepared by the Senate Select Committee on
Procurement, Expenditures & Information Technology. Includes Year 2000 computing
problem summary, conclusions from responses received, responses received, list
of survey respondents and questionaire. (Stock #931-S; $3.77 -- includes tax,
s/h) (12/97)
BURGLAR BARS: COMMON SENSE & COMMUNITY SAFETY -- The Senate Housing and Land
Use Committee held a special hearing to review efforts to promote public
education about the dangers of illegal burglar bars. Legislators learned from
community activists, professional firefighters, and property owners. The
summary report describes the results of the oversight hearing, including the 10
findings and 15 recommendations. (Stock #926-S; $4.58 -- includes tax, s/h)
(10/97)
DEVELOPMENTAL CENTER DOWNSIZING: THE IMPACT ON CONSUMER QUALITY OF LIFE --
Oversight hearing of the Senate Select Committee on Developmental Disabilities
and Mental Health including research, state department and constituency group
responses and public comments. (Stock #912-S; $23.44 -- includes tax, s/h)
(2/97)
THE KENNEDY KASSEBAUM ACT AND ITS IMPACT ON LONG-TERM CARE INSURANCE IN
CALIFORNIA: WHERE DO WE GO FROM HERE? -- Joint hearing of the Senate Health and
Human Services Subcommittee on Aging and Long-Term Care and the Senate Insurance
Subcommittee on Health Care Reform. (Stock #911-S; $4.58 -- includes tax, s/h)
(4/97)
ATM SURCHARGES: BUSINESS PRACTICES, CONSUMER PROTECTION AND STATE REGULATORY
POLICY -- On Wednesday, February 19, 1997, the Senate Finance, Investment and
International Trade Committee conducted a two-hour information hearing on ATM
surcharges. This report summarizes those proceedings. (Stock #902-S; $5.12 --
includes tax, s/h) (2/97)
THE DEPARTMENT OF INSURANCE CONSUMER SERVICES DIVISION: BUDGET, LAYOFFS AND THE
IMPACT ON SERVICES TO THE PUBLIC -- The purpose of this hearing of the Senate
Insurance Committee is to identify the basis for staff reductions in the
Consumer Services Division, to assess the impact of these layoffs on DOI’s
ability to serve consumers who have complaints against the insurance industry,
and to identify approaches to preserve CSD to avoid consequences which are
adverse to the interests of the insurance-consuming public. (Stock #892-S;
$6.47 -- includes tax, s/h) (10/96)